Our US-based support team is available Monday through Friday, 9am–6pm Eastern Time. We typically respond to emails within 1 business hour during working hours.
For urgent matters, especially last-minute ticket transfers or match-day issues.
(424) 256-9969Mon–Fri, 9am–6pm ET
Order questions, account issues, general inquiries.
support@ticketszone.onlineResponse within 1 business hour (Mon–Fri)
FIFA account transfer status, incorrect details, pending transfers.
transfers@ticketszone.onlinePriority queue — response within 30 minutes
Refund requests, billing disputes, duplicate charges.
refunds@ticketszone.onlineResponse within 1 business day
5 or more tickets for a single match? We handle bulk orders manually.
groups@ticketszone.onlineResponse within 2 business hours
Fill in the form and we'll get back to you at the email you provide, usually within 1 business hour.